Privacy Policy lkb8 — We Guard Your Data With Care

This Privacy Policy is published by lkb8 ("We", "Platform") and applies to all users who access or use lkb8 services through the official website at lkb8.onl or through the lkb8 mobile app.

As an online gaming platform operating in Malaysia, lkb8 takes seriously the trust placed in us by every player when they share their personal data. We understand that privacy is more than a legal requirement — it is a fundamental right that deserves genuine protection.

This document covers:

• The types of personal data we collect from you.
• The purpose and legal basis for collecting that data.
• How we store, process, and protect your data.
• Which parties may receive your data and under what circumstances.
• Your rights as a data subject under Malaysia's PDPA 2010.
• How to contact us regarding privacy matters.

By continuing to use the lkb8 platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the platform and contact us to close your account.

Lkb8 only collects data necessary to provide a safe, efficient, and legally compliant service. The following are the categories of data we collect:

The personal data we collect is used solely for legitimate, clearly stated purposes. lkb8 does not process your data beyond the scope described in this section.

• Account Management: Creating, verifying, and managing your player account, including the required identity verification (KYC) process.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
• Service Provision: Ensuring seamless, uninterrupted access to all games and platform features.
• Fraud Prevention: Identifying and preventing any fraudulent activity, money laundering, or unauthorised account use.
• Service Communications: Sending important notifications related to your account, transactions, and changes to our terms of service.
• Legal Compliance: Meeting the legal and regulatory obligations applicable to lkb8 platform operations in Malaysia.
• Responsible Gaming: Monitoring play patterns to identify players who may need responsible gaming support.
• Platform Improvements: Analysing usage patterns to improve the overall user experience, stability, and performance of the platform.

Should lkb8 wish to use your data for any purpose not stated above, we will seek your consent before any such processing takes place.

Lkb8 does not sell or rent your personal data to any third party. However, in certain limited circumstances, lkb8 may need to share your data with the following parties:

• Payment Providers: Required transaction details are shared with approved payment processors (such as FPX, DuitNow, and digital wallets) solely to complete your transactions.
• Game Solution Providers: Minimum required data is shared with game software providers to ensure a smooth and fair gaming experience.
• Statutory Authorities: lkb8 will disclose data when required by court order, regulatory directive, or applicable Malaysian law.
• Fraud Prevention Services: Limited information may be shared with trusted third-party fraud detection systems to protect the security of your account.

All third parties that receive data from lkb8 are bound by strict confidentiality agreements and are only permitted to use that data for the specified purpose. lkb8 selects technology partners whose data security standards are equal to or higher than our own.

Lkb8 continuously invests in data security infrastructure to ensure every player's personal information remains protected at all times. Our technical and organisational measures include:

• Data Encryption in Transit: All communications between your device and lkb8 servers are protected with TLS 1.3 protocol and 256-bit SSL encryption.
• Stored Data Encryption: Sensitive data such as financial information and identity verification documents is encrypted when stored in our database.
• Internal Access Controls: Access to player data is strictly limited to staff who require it to perform their duties, with comprehensive audit logs maintained at all times.
• 24/7 Monitoring: Our security monitoring system operates around the clock to detect and respond to any suspicious activity without delay.
• Regular Penetration Testing: lkb8 conducts regular security testing and vulnerability assessments through independent cybersecurity firms.
• Two-Factor Authentication (2FA): Players are encouraged to enable 2FA to add an extra layer of protection to their account.

While we take all reasonable steps to protect your data, no security system can guarantee 100% absolute protection. We continually improve our security measures in line with the latest cybersecurity threats and industry best practices.

Lkb8 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled as they are critical to platform operations.
• Performance Cookies: Collecting information on how players use the platform to help us identify technical issues and improve overall performance.
• Functional Cookies: Saving your preferences such as language, display settings, and personal preferences so you do not need to reset them each time you log in.
• Analytics Cookies: Helping us understand aggregated, anonymised usage patterns for internal product improvement.

You can manage your cookie settings through your browser. However, disabling essential cookies may affect platform functionality and prevent you from accessing certain features. For guidance on managing cookies in popular browsers, please refer to your browser's help documentation.

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you hold the following rights, which lkb8 is fully committed to upholding:

Lkb8 only retains your personal data for as long as needed to fulfil the purpose for which it was collected, or for as long as required under applicable Malaysian law.

• Active Account Data: Retained for the duration your account remains active and for several years after account closure as required by regulatory obligations.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's accounting and anti-money laundering (AML) legal requirements.
• KYC Documents: Retained for the period mandated by the relevant regulatory authority, typically no less than 5 years after account closure.
• Communication Logs: Customer support interaction records are retained for 2 years for quality control and dispute resolution purposes.
• Technical Log Data: Access and technical activity logs are retained for 90 days for security and debugging purposes.

Once the retention period expires, data will be securely deleted or fully anonymised so it can no longer be linked to any individual. The deletion process follows established security standards to ensure data is irrecoverable.

The lkb8 platform may contain links to third-party websites or services in certain contexts. The lkb8 Privacy Policy does not apply to those third-party websites or applications.

Lkb8 is not responsible for the privacy practices, content, or policies of any third-party websites you may access through our platform. We recommend reading the privacy policy of every third-party site you visit before providing any personal information.

This includes the websites of payment providers, live gaming platforms, or any other integrated services that may operate under their own privacy policies, which differ from lkb8's.

Lkb8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements.

• Any material changes to this Privacy Policy will be communicated to players via in-platform notifications or email at least 14 days before taking effect.
• The most recent update date is always displayed at the top of this document for easy reference.
• Continued use of the lkb8 platform after the effective date of any changes constitutes your acceptance of the updated policy.
• Previous versions of this Privacy Policy are archived and available upon request by contacting our privacy team.

If you have any questions, concerns, or complaints regarding how lkb8 handles your personal data, please contact our Data Protection Officer through the following channels:

• Privacy Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 directly within the lkb8 platform

If you are not satisfied with how lkb8 handles your privacy complaint, you have the right to lodge a formal complaint with the Department of Personal Data Protection (JPDP) Malaysia, the regulatory body for PDPA matters in Malaysia.

For general inquiries about your account and services, you may also visit our FAQ page or check our Terms and Conditions for more information on platform usage rules.